Health - Well-being

Finding a GP, seeing a doctor in the evening or at the weekend, knowing where to go for contraception, having a screening test, seeking help for an addiction – there are many questions you may have about your health.

I’m starting my studies – how do I get cover under the Health Insurance scheme (Social Security)?

You are automatically covered by the French health insurance system (known as the "sécu"). You are covered by Caisse primaire d'assurance maladie (CPAM) where you or your parents live

From age 18, you will be insured in your own right (you will no longer be covered under your parents“ policy) and you will manage your own healthcare. Sign up the right reflexes

  • Create your ameli account at ameli.fr or on the Ameli application 
  • Submit your bank details via your Ameli account
  • Register a GP
  • Update your Vitale card at a pharmacy or at your health insurance fund
  • Take out supplementary health insurance if you wish to top up your reimbursements

What is the purpose of supplementary health insurance?

Health Insurance reimburses part of the costs health. The rest, which is called the co-payment, is at your own expense. If you wish to be reimbursed for part or all of the cost, you will need to take out a complementary health insurance. Find out about your parents' complementary health insurance, student mutual insurance or other complementary health insurance. Make sure you compare services and prices.

+ More info : www.etudiant.gouv.fr

I can't afford to pay for top-up cover, is there any help available?

If your income does not exceed a certain amount, you can benefit from the Supplementary health insurance.
She covers all healthcare costs (doctor, dentist, medication, etc.) which are not covered by the National Health Service, and you do not have to pay anything up front. Depending on your income, it may be free or subject to a charge (€8 per month for those under 29).

To find out if you are entitled, use the simulator.

To request it, use your Ameli account.

Please note: if you are under 25, you are considered to be dependent on your parents and your parents' income will also be taken into account.

I'm finishing my studies. How do I stay covered by health insurance?

You are looking for a job : You remain registered with the social security scheme to which you were previously registered. You are entitled to have your healthcare costs covered until the age of 24. After that, you will be covered by the general scheme.

You are working : You remain covered by the general social security scheme and are registered with the health insurance fund for your place of residence. 

If you are starting a farming businessis the Mutualité sociale agricole (MSA) who will pay for your care.

Please do not hesitate to contact the Health Insurance scheme for further information. Book an appointment via your Ameli account or call 3646.

+ More info : www.ameli.fr

Why do I need to register a GP?

Le general practitioner is your referring doctor. It was he who coordinates your medical care. They can refer you to a specialist if necessary.

If you don't declare any, you will be less well reimbursed by the health insurance scheme.

For example, if you do not have a regular GP and you see a general practitioner (€30 per consultation), your health insurance will only cover 30% instead of 70% (€8.40 instead of €19).

I'm looking for a GP or specialist (dentist, ophthalmologist, gynaecologist...). How do I find one?

The French Health Insurance (Assurance maladie) has put a directory of healthcare professionals.
It lists GPs, specialists (dentists, ophthalmologists, gynaecologists, etc.), physiotherapists, nurses, analysis laboratories, etc: annuairesante.ameli.fr

How do I contact a doctor in the evening or at the weekend?

SOS doctor is on call in Besançon 24/7: tel 0 826 88 24 24

Le 116 117 allows you to contact a doctor on call every night from 8pm to 8am. On Saturdays, the number is open from midday, and on Sundays it is open all day.

I have an addiction problem (tobacco, cannabis, other drugs, screen time, gaming, etc.) – which organisation can help me?

Contact a Consultation jeunes consommateurs CJC
They are aimed at all young people, on their own or accompanied, as well as those around them (friends, family).
The aim is to take stock of the situation and, if necessary, offer help before consumption becomes a problem.

11 rue d'Alsace
tel: 03 81 83 22 74
csapa.besancon@addictions-france.org
Make an appointment by telephone.

3 rue Victor Sellier
tel : 03 81 83 03 32
solea-bis@addsea.fr
By appointment throughout the week.
Open on campus once a month.
Make an appointment by telephone.

+ More info : jeunes-bfc.fr

Where can I get information and advice on my consumption of products (tobacco, cannabis, alcohol, etc.)?

La City of Besançon provides young people with a guide which aims to inform and advisor on their practices. Many advice are given and a quiz allows test your consumption.
A directory structures Specialists who can support young people free of charge and in complete confidentiality are also available.

+ Find out more in this guide here

Where can I find distributors of sanitary protection?

  • Le Crous provides you with distributors of free sanitary protection in university residences and restaurants (sanitary towels and tampons with or without applicators). Find the location of these dispensers at www.crous-bfc.fr
  • La City of Besançon also offers washable sanitary protection (pads or period panties). These can be collected from one of the distribution points located throughout the city: www.grandbesancon.fr

Other distribution points are available at various locations (charities, community education centres, town halls, youth centres, local employment support centres, third places, hospitals, etc.), via an app created by the charity Basic Rules enables users to locate distribution points for feminine hygiene products: www.regla-app.fr


I need information or a consultation about my contraception. Is there a place for this?

Contraception consultations are offered by :

45 C avenue de l'Observatoire
tel 03 81 66 61 30
sse@umlp.fr
Open to students
Make an appointment on www.doctolib.fr

27 rue de la République
tel 03 81 83 34 73
cics.25@orange.fr
Open to all
By appointment only

23 Charles Nodier Street
tel 03 81 54 21 81
css.besancon@doubs.fr
Open to all
By appointment only

+ More info : jeunes-bfc.fr

Where can I get tested for STIs (Sexually Transmitted Infections) or AIDS?

Several centres offer free STI screening:

15 avenue Denfert-Rochereau
tel 03 81 65 44 50
cegidd.besancon@ahs-fc.fr
Open to the public by appointment

45 C avenue de l'Observatoire
tel 03 81 66 61 30
sse@umlp.fr
Open to students
Make an appointment on www.doctolib.fr

27 rue de la République
tel 03 81 83 34 73
cics.25@orange.fr
Open to all
By appointment only

23 Charles Nodier Street
tel 03 81 54 21 81
css.besancon@doubs.fr
Open to all
By appointment only

The scheme My STI test set up by the French National Health Insurance scheme, this scheme enables people to be screened for HIV and other sexually transmitted infections (STIs) no prescription, no appointment and no upfront payment for those under 26 in all clinical laboratories. 

+ More info : jeunes-bfc.fr

Where can I find a place to relax in a Zen environment during the day?

  • L'Zen space is for you. This space promotes well-being, relaxation and the awakening of the senses. Located in the Stendhal building (7 rue Laplace), it is open to all students by prior arrangement.
    To make a reservation a one-hour slot: mesrdv.lescrous.fr/en (choose: "Crous Bourgogne-Franche-Comté" - "Campus Life" theme - "Besançon" location).

+ More info : www.crous-bfc.fr

I haven't found an answer

I'm a pro.

My state of health requires special arrangements for my studies or exams. What do I need to do?

Make an appointment at Student health service (SSE).
These consultations enable us to take stock of the situation and determine whether any adjustments are necessary for you.

How can I find an accessible doctor's surgery for my disability?

Consult thehealth accessibility directory. It helps you find out which medical practices (GPs, dentists, optometrists, physiotherapists, gynaecologists, etc.) are accessible depending on the type of disability: www.sante.fr.

It was produced by the Ministry of Health and the APF France Handicap association. 

I have a question about my emotional and sexual life. Who can help me?

Intimagir is a centre for people with disabilities. It answers questions about emotional lifethe sex life but also on violence. It can be contacted by telephone, text message or e-mail. There is one in each region.
Contact: tel 06 11 59 10 52, intimagir@intimagir-bfc.fr

+ More info : intimagir-bfc.fr

I'm coming to study in France: how do I get social security cover?

1 –Register at on the etudiant-etranger.ameli.fr 

You will be issued with a provisional national insurance number. 

Please note: if you come from anEuropean Union (EU), theEuropean Economic Area (EEA) or Switzerland and you have a European Health Insurance Card valid until the end of the academic year, you do not need to register on etudiant-etranger.ameli.fr. You will continue to be covered by your country’s health insurance.

2- Once your registration has been definitively confirmed, download the definitive social security certificate. This certificate entitles you to a refund for your medical treatment Whilst you are waiting to receive your Vitale card.

3- Create your Ameli account on assure.ameli.fr. With this account, you can check your reimbursements, update your personal details, download your certificates, ask your questions...

4- Apply for your carte Vitale from your ameli account. This is how you will be reimbursed for your treatment (at the doctor's, hospital, chemist's, etc.).

5- Choose a doctor and ask him to become your general practitioner This is the doctor you go to first and who will coordinate your care. If you do not declare a regular doctor, you will be reimbursed less.

+ More info : secu-jeunes.frwww.ameli.fr (information in English, Spanish and French)

M'T Dents: free appointments with dentists

The National Health Service offers one appointment per year to all children and young people aged 3 to 24.

You will receive an invitation from the National Health Service every year to remind you to book an appointment. All you need is a Vitale card and supplementary health insurance.

+ More info : www.ameli.fr

Get a free health check

The National Health Service offers a health check-up, known as preventive health examinationThe scheme is open to all over-16s insured under the general scheme.

The cost is covered at 100 %, with no advance payment required. It provides an opportunity to take stock of your health, particularly for people who are not regularly seen by a doctor.

A BesançonFor more information, contact Maison France Services, 9 rue Picasso.
You need to make an appointment on Doctolib.

+ More info : www.ameli.fr

Discounts on glasses!

With the Avantages Jeunes card, get a 10 to 30% discount on your glasses at several Besançon opticians.

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